Sunday, August 11, 2013

The NYPD Witholds Relevent Information In Criminal Cases


The NYPD’s secrecy weapon


Want information from the police files? They'll see you in court.

LINK
Richard Rosario had almost run out of options before his lawyers turned to the Exoneration Initiative nearly two years ago. He had proclaimed his innocence since New York City police detectives accused him of the 1996 murder of George Collazo in the Bronx, and he had exhausted most of his appeals.
After 15 years in prison, Rosario had good reason to try once more. Several witnesses could place him in Florida at the time of the homicide, and in 2007 a federal judge agreed that Rosario’s original lawyers had failed him by not calling more of those witnesses to testify at his trial. Rosario’s next obstacle, however, wasn’t a legal technicality or missing witness — it was a public records request to the New York City Police Department.
AP Photo/Adam Nadel
AP Photo/Adam Nadel
“Every federal court who reviewed the case said, ‘Yes, the witnesses were credible,’” said Rebecca Freedman, assistant director of the Exoneration Initiative, a nonprofit organization that investigates wrongful convictions.
In late 2011, Freedman sent off a public record request to the NYPD for the police reports taken the night of the murder, in search of an eyewitness who could help exonerate Rosario. Then she ran into a big blue wall. The NYPD delayed and delayed her requests, forcing Freedman to file a lawsuit against the police department in April. In June, a judge ordered the NYPD to turn over seven unredacted pages of police reports, three of which detailed an interview with a witness who described the shooters and getaway vehicle in the murder.
“These facts, if established, would appear to contradict the People’s theory at Rosario’s criminal trial, which was that Rosario killed Collazo after a random altercation,” Justice Peter H. Moulton wrote in his decision.
The NYPD has appealed the judgment. As a result, Freedman has yet to see the witness statements that could help with the investigation into Rosario’s innocence. The case highlights an uncomfortable reality: New York State’s freedom of information laws leave little recourse outside of the courtroom when public agencies such as the NYPD refuse to comply with public record requests. And even as the city rolls out new open-data  and crime mapping initiatives, lawsuits continue to pile up at One Police Plaza accusing the NYPD of making it nearly impossible for information seekers to access public records available under state law.
“I honestly don’t know how regular citizens ever succeed at freedom of information law,” Freedman said. “It’s a complicated statute. And dealing with agencies resistant to those statutes? It’s a full-time job.”
When NYPD spokesman Paul Browne announced his upcoming departure from the force last month, several years of pent up frustration against the department mouthpiece burst into the open. Journalists described Browne as less than truthful when it came to several important stories, such as a whether whether a police captain was punched during an altercation involving a city councilman and whether police officials used a controversial film about radical Islam as training material.
But a deeper issue at the department remains its questionable commitment to complying with state freedom of information law (FOIL). The department has refused to respond to hundreds of requests from the general public within the timeline spelled out in the law, according to a recent review from New York City Public Advocate Bill de Blasio, which gave the department a failing grade when it comes to transparency.
“There are any number of situations in which the NYPD has engaged in what I have come to categorize as the Nancy Reagan response — ‘Just say no,’” said Bob Freeman, executive director of the New York State Committee on Open Government.
Information-seekers whose records requests are denied can file an appeal with the public agency in question. They can seek an advisory opinion with the Committee on Open Government, which has a watchdog role but no enforcement powers. But the only step after that remains an expensive and time-consuming lawsuit.
In 2006, state lawmakers tweaked New York FOI laws and made it easier for petitioners to recoup attorney fees if they prove public agencies either unreasonably withheld public records or failed to respond to requests within the statutory deadlines. In the NYPD’s case, this hasn’t served as much of a deterrent.
Some other states offer stronger tools to pressure recalcitrant public agencies. A few have granted attorneys general enforcement powers, and a small handful, including Connecticut, have a formal commission that tries to resolve complaints before they reach a courtroom. Some states, such as Arkansas, can charge violators with minor misdemeanors, but prosecutions remain infrequent, according to the Kenneth F. Bunting, the executive director of the National Coalition for Freedom of Information at the Missouri School of Journalism.
“The unfortunate truth is that in most state public disclosure laws, there is not an intermediate step between screaming and yelling for the document and suing for the document,” Bunting said.
Most of the recent challenges to the NYPD have come from The New York Times and the New York Civil Liberties Union (NYCLU). Christopher Dunn, the associate legal director at the NYCLU, said responsibility for a lack of transparency rests squarely with police brass.
“I don’t think the problem is the law,” Dunn said. “The problem is that the NYPD is terrible at honoring both the spirit and letter of the law. What I think we need is an entirely new attitude at the department when it comes to FOIL.”
In 2009, the NYCLU sued to appeal blocked freedom of information requests for reports of police-involved shootings. A judge ruled in their favor two years later and ordered the NYPD to turn over the reports. In 2010, The New York Times sued the NYPD over its failure to disclose three different electronic databases: one on handgun permittee addresses, one on hate crime locations and one showing crime incidents.
A state court ordered the NYPD to release the first two items, but denied the third request because the police department asserted it would have to build new software in order to avoid disclosing private information. Though the judge declined to award attorneys’ fees to the Times, she still still came down hard on the police.
“The NYPD acknowledges that it has routinely failed to comply with FOIL, and it represents that, as of May 2011, it has changed some of its practices so as to bring them into compliance,” New York Supreme Court Justice Jane Soloman wrote in her 2011 ruling.
Freeman said he hasn’t seen evidence since of any changes to freedom of information request procedures at the police department. The NYPD did not respond to a request for comment. In response to a request for comment, a New York City Law Department spokeswoman pointed to a February decision in which a state appellate court overturned Soloman’s ruling to release the gun permit and hate crime databases, and sent the case back to the trial court over the criminal incident data.
The appellate court also ruled that the NYPD was not in violation of public records laws because state law doesn’t set explicit time limits for yes-or-no responses to requests for information. New York Times Assistant General Counsel David McCraw said he plans to take the case up to the Court of Appeals, the state’s high court, in the coming weeks.
In many of the more recent cases, documents the NYPD couldn’t find while a freedom of information request is pending suddenly materialize once the issue escalates to a lawsuit against the department. That’s what happened to Remapping Debate, a public policy news website that sought data on parade and sound permits in the 1960s, 1990s and 2000s for an article about how the NYPD handles public demonstrations.
After waiting 11 months for results, the news website and Andrew Celli, an attorney with the firm Emery Celli Brinckerhoff & Abady, filed a lawsuit against the NYPD in State Supreme Court this past April. They reached a settlement in late July. In the time between filing the lawsuit and settling, they received nearly 3,000 pages of previously unobtainable NYPD documents.
“It’s the classic stonewall at City Hall,” Celli said. “I believe the police department counts on some large number of people who make FOIL requests not having the resources or the sophistication to press their demands in court. I think they built that into their system.”
Celli said he and Remapping Debate may file an appeal in order to obtain files, dating back to the 1960s, that haven’t yet materialized.
“We don’t believe they conducted a diligent search,” Celli said.
Not all plaintiffs agree to settle once the NYPD belatedly produces their public records after they file a lawsuit. Issa Kohler-Hausmann, a lawyer and sociology doctoral student at New York University, sued the NYPD in May over public record requests for which she never received a meaningful response — that is, until she sued. She wanted the police department to share precinct-by-precinct historical crime data, so she could study the department’s quality-of-life policing patterns and their effect on neighborhoods.
At first, Kohler-Hausmann didn’t see a problem with the request. The department already posts citywide crime complaint data online, and the NYPD keeps precinct-level arrest data in their CompStat system. All she sought was corresponding data on complaints and summonses for each precinct.
Kohler-Hausmann filed her request last July. Aside from three letters from the NYPD asking to extend the deadline for a yes-or-no answer to her request, she didn’t hear back from the police department officials until she filed her lawsuit.
A few weeks after she sued, police department officials called her into a meeting to discuss a potential settlement with NYPD lawyers and database managers. They offered her the data detailed in her original request, in a slightly different format than what she first requested. But Kohler-Hausmann asked for something else she contended she was entitled to under the law: attorney’s fees, which she estimated added up to $10,000 for several dozens of hours of work.
That’s where the settlement talks broke down, as revealed in e-mails between Kohler-Hausmann and NYPD Lt. Lori Hernandez, a deputy managing attorney.
“I again point out that we have every right to defend the NYPD’s interests and that the data offered was for settlement purposes only,” Hernandez wrote in one e-mail, explaining why the NYPD would not release the data if Kohler-Hausmann insisted on pressing her case.
“I am disappointed to learn that you feel that ‘defend[ing] the NYPD’s interests’ consists in resisting lawful and reasonable Freedom of Information Law requests for data on policing for the purposes of social science research,” Kohler-Hausmann fired back.
Kohler-Hausmann said the NYPD’s lawyers used her project’s deadlines as a way to pressure her into dropping her petition for attorney’s fees. She refused.
“The NYPD is just in a very defensive posture,” Kohler-Hausmann said. “They think everyone out there wants to prove what they do is wrong. It’s our data. We’re the taxpayers of the city. They’re acting like the goddamn Egyptian military here.”
At one point before filing her lawsuit against the NYPD, Kohler-Hausmann said she talked with a woman at the police department’s records access office over the phone and asked her about specific policies on public record requests and response timelines.
“The lady on the phone said I had to FOIL it,” Kohler-Hausmann recalled.

NYS Assembly Powerhouse Sheldon Silver Wastes Public Money...So Does Gov. Andrew Cuomo

The NY POST published an article Sunday August 11, 2013 about NYS Assembly Speaker Sheldon Silver flying around on the public dime when he can take other transportation. Well, read Lloyd Constantine's book "Journal of the Plague Year" about Eliot Spitzer as Governor, and you will read that Andrew Cuomo and his dad Mario have been doing the same thing for years.

Read up, folks, before you vote for anyone.

Betsy Combier

Sheldon Silver goes out of his way to bank frequent-flier miles – and you pay for it

  • Last Updated: 7:33 AM, August 11, 2013
  • Posted: 12:19 AM, August 11, 2013
  • LINK


What an airhead.
Assembly Speaker Sheldon Silver spent $20,219 in taxpayer money over the past three years jetting from New York City to Albany — but the top-flight pol turned easy 150-mile, one-hour jaunts into epic 500-mile, five-hour odysseys in a greedy quest to rack up frequent-flier miles, according to sources and expense records.
Instead of finding cheap flights that connect directly from New York City to Albany, or taking less-costly trains or automobiles, the second-most powerful man in the state takes long, expensive detours through Philadelphia or Washington, DC.
“He brags about his ability to build up mileage,” said one Albany insider. “Taxpayers are footing the bill to allow Shelly to fly halfway around the world on a mileage program.”
This year alone, the Democratic kingmaker and bill slayer submitted 21 claims for reimbursement, with an average round trip costing $354 — while his colleagues slummed it on $82 round-trip Amtrak trains or stuffed themselves into carpools that cost $210 for gas and tolls.
Yet Silver doesn’t need to fly. The state provides him with a $15,000 Ford Taurus for the three-hour drive from his Lower East Side home to the Capitol. The 69-year-old jet-setter barely uses his taxpayer-gifted 2011 sedan, claiming just $832.78 for gas this year.
But Silver does wear out his frequent-flier card.
In 2008, the veteran legislator reportedly had a US Airways Chairman’s Preferred Dividend Rewards card. Under the program’s rules, he’d earn 2,148 miles for every round trip via a DC connection to Albany.
Silver on Friday refused to say whether he was still a member of the rewards club or how many miles he’s earned. If he were still an elite card holder, he would have earned an estimated 168,618 frequent-flier miles over the last three years. And if each sojourn was charged on his US Airways MasterCard, which records show he holds, he’d tack on an additional 40,438 miles.
The massive total translates into 205,834 frequent-flier miles — enough for a free trip around the world.
“If taxpayers are the ones paying for flights, then taxpayers should be the ones benefitting from the free miles — not someone sitting on millions of dollars,” one disgusted insider said. “Only the word cheap can describe this scheme.
“Maybe one of his constituents would like a free trip to the Caribbean.”
Silver’s flights of fancy also get in the way of state business — at times, the legislative calendar has been changed to accommodate his itinerary, sources told The Post.
The speaker typically leaves his Grand Street home on Sunday evenings and heads to La Guardia to begin the first leg of his trip: a one-hour, 15-minute flight to DC, sources said. After waiting a few hours, he sets out for Albany on another aircraft for a one-hour, 20-minute ride.
Silver leaves Albany, the sources said, on Friday mornings for another half-day of flights to New York City in order to make it home before nightfall for the Jewish Sabbath.
Newark offers a direct, one-hour flight to Albany, but only on United Airlines. That would be inconvenient for Silver, a loyal US Airways customer, records show.
While the lawmaker’s fantastic voyages violate no law, critics see it as an unseemly and unethical money grab.
“He’s using taxpayer dollars to travel, and any benefits from that should accrue to the state and not to him personally,” said Citizens Union Executive Director Dick Dadey. “I think it does raise questions of ethics, and it’s a matter that should be reviewed by the Joint Commission on Public Ethics.
“Our laws and rules are so porous that they need to be clarified,” the government watchdog added.
Silver — who’s already in hot water for other ethics issues like secretly paying sexual-harassment victims of former Assemblyman Vito Lopez and mishandling a sex-harassment claim made against Assemblyman Micah Kellner by a staffer — denied that his travel plans are unlawful or interfere with state business.
“Speaker Silver generally uses commercial airlines to travel between New York City and Albany and has found that this is the easiest and most efficient method of travel,” said his spokesman, Michael Whyland. “The speaker complies with the law.”
It’s not just Silver putting on airs that costs taxpayers.
He also collects hefty “per diem” expenses — federally set allowances that give lawmakers $104 for lodging and $61 for meals per day regardless of where they stay or eat.
For Silver, the perk amounted to $35,378 over the past three years, records show.
Yet he’s been known to stay at inexpensive motels “to maximize his per diem” — pocketing the remainder.
“A lot of the legislators stay in the downtown [Albany] areas. He does not,” a source noted.
In 2011, a Post reporter found Silver at the Red Carpet Inn on the outskirts of town, where drive-to-the-door rooms go for as low as $45 a night.
A source said Silver now stays at the Albany Marriott, where rooms run about $219 a night to the public but where lawmakers score a $100 discount.
The 36-year veteran of the state Legislature makes $121,000 as the Assembly’s leader and raked in another $350,000 to $450,000 last year from personal-injury law firm Weitz & Luxenberg, where Silver is a rainmaking “of counsel.”
He also maintained a stock portfolio valued between $773,000 and $1.83 million and sold $159,000 to $290,000 in stocks.

Friday, August 9, 2013

A Discussion of the Intentional Infliction of Emotional Distress (IIED) Standard in Vermont

Cate v. City of Burlington

Justia.com Opinion Summary: Plaintiff Adam Cate sued the City of Burlington for breach of contract and intentional infliction of emotional distress (IIED) claiming that the City disciplined him for actions and in a manner not authorized by the City's personnel manual. The trial court granted the City's motion for summary judgment, finding the manual unambiguously allowed the City to place plaintiff on paid administrative leave pending an investigation into unacceptable behavior. The court also concluded that plaintiff failed to prove his claim for IIED. Plaintiff argued on appeal that the trial court misconstrued the City's personnel manual, that issues of fact still remained, and there was sufficient evidence of outrageous conduct. Upon review, the Supreme Court disagreed with plaintiff's claims of error and affirmed the trial court's grant of summary judgment to the City.

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Cate v. City of Burlington (2012-227)
2013 VT 64
[Filed 02-Aug-2013]
NOTICE: This opinion is subject to motions for reargument under V.R.A.P. 40 as well as formal revision before publication in the Vermont Reports. Readers are requested to notify the Reporter of Decisions by email at: JUD.Reporter@state.vt.us or by mail at: Vermont Supreme Court, 109 State Street, Montpelier, Vermont 05609-0801, of any errors in order that corrections may be made before this opinion goes to press.
2013 VT 64
No. 2012-227
Adam Cate
Supreme Court
On Appeal from
v.
Superior Court, Chittenden Unit,
Civil Division
City of Burlington
January Term, 2013
Geoffrey W. Crawford, J.
Susan J. Flynn of Clark, Werner & Flynn, P.C., Burlington, for Plaintiff-Appellant.
Pietro J. Lynn and Scarlett S. MacIlwaine of Lynn, Lynn & Blackman, P.C., Burlington, for
Defendant-Appellee.
PRESENT: Reiber, C.J., Dooley, Skoglund, Burgess and Robinson, JJ.
¶ 1. ROBINSON, J. Plaintiff filed suit for breach of contract and intentional infliction of emotional distress (IIED) against his former employer, the City of Burlington, claiming that the City disciplined him for actions and in a manner not authorized by the City's personnel manual. The trial court granted the City summary judgment, concluding that the manual unambiguously allowed the City to place plaintiff on paid administrative leave pending an investigation and proscribed plaintiff's conduct of viewing other employees' emails. The court also concluded that plaintiff had failed to demonstrate outrageous conduct sufficient to support an IIED claim. On appeal, plaintiff argues that summary judgment was inappropriate because the court misconstrued the personnel manual, there were disputed issues of fact, and there was sufficient evidence of outrageous conduct to send the IIED claim to the jury. We affirm.
¶ 2. The following facts are undisputed.[1] At the time of the relevant events, plaintiff was employed by the City of Burlington in the Parks and Recreation Department as the Waterfront Manager. Plaintiff supervised approximately thirty seasonal employees and one full-time employee, and he oversaw daily operations of the Boathouse, a City-owned property on the waterfront. Plaintiff's immediate supervisor was the Superintendent of Park Operations, Ben Pacy, who eventually left the Department to work at City Hall. After Pacy left, Cate reported directly to Robert Whalen. Wayne Gross, the Director of the Department, supervised Pacy before his departure and subsequently Whalen. When Pacy left the Department, Gross was in the process of preparing a plan to reorganize the Department. Cate believed that, from his new position in City Hall, Pacy was doing things to undermine Wayne Gross's reorganization effort.
¶ 3. In January 2008, after Pacy left, plaintiff moved into Pacy's former office. At that time, he turned on the computer formerly used by Pacy and gained access to Pacy's email by, according to plaintiff, correctly guessing Pacy's password. Over the ensuing months, plaintiff accessed Pacy's email account in this way approximately six times. Plaintiff also began accessing the email account of department employee and plaintiff's coworker William Rasch, who was the union shop steward, after plaintiff discovered the account was not password protected. He accessed Rasch's account without authorization approximately eight times. Plaintiff printed emails from these accounts and shared them with Gross, but plaintiff lied about how he got them, telling his supervisor that he found the emails sitting on the office printer. On June 19, 2008, upon learning that plaintiff had apparently accessed other employees' email accounts, the City's human resources department placed plaintiff on paid administrative leave while it investigated further. During the ensuing investigation of plaintiff's accessing others' emails, plaintiff, who said he did so at the direction of his immediate supervisor, initially lied and told the investigator that he found the emails left on the printer.
¶ 4. In the meantime, immediately after plaintiff was informed that he was being investigated and placed on paid administrative leave, he telephoned two coworkers under his supervision at the Boathouse. He instructed one employee to remove approximately $2500 in cash from the safe and another employee to hide a City laptop that he had been using. The employees reported these requests to management who in turn reported the matter to the Burlington Police Department, which began investigating a possible embezzlement at the Boathouse. Ultimately, the police determined that all money was accounted for and closed the investigation.
¶ 5. After law enforcement finished its investigation, the City hired an investigator to do an independent investigation concerning plaintiff's management of the Boathouse. The City placed plaintiff on further indefinite administrative leave pending that investigation. The investigator ultimately concluded that plaintiff had misused his City computer and had mismanaged Boathouse finances.
¶ 6. On September 22, 2008, the City sent plaintiff a letter indicating that it was considering serious discipline, including the possibility of termination, on several bases. Among other things, the City concluded that plaintiff had repeatedly gained unauthorized access to other employees' email accounts, had lied to both his supervisors and investigators about how he got the emails in question, was insubordinate when he called Boathouse employees immediately after he was put on administrative leave and told not to attempt to influence the investigation, misappropriated the City's laptop for personal use, accessed pornography on the City's laptop, and used irregular accounting procedures. The City subsequently terminated plaintiff by letter in October 2008.
¶ 7. Plaintiff appealed that decision to the Parks and Recreation Commission pursuant to procedures outlined in the employee manual. In November 2008, after a hearing, the Commission concluded that the City had not met its burden with respect to its claims that plaintiff had been dishonest with his supervisors, had been insubordinate, had appropriated City property for personal use, and had practiced irregular accounting procedures. However, the Commission concluded that the City had met its burden of demonstrating that plaintiff committed misconduct by accessing coworkers' emails without authorization, lying to investigators, and making improper requests of two employees supervised by him. It found that plaintiff's misconduct deserved sanction, but not termination. The Commission placed plaintiff on an unpaid thirty-day suspension and a six-month probation period following suspension. Plaintiff did not appeal this decision.
¶ 8. Plaintiff served his suspension and returned to work on probationary status. Four months into his probation, a Boathouse employee complained that plaintiff had repeatedly harassed him by calling him names. After investigating the complaint, the City fired plaintiff in April 2009. As a probationary employee, plaintiff had no right to appeal his dismissal.
¶ 9. In March 2010, plaintiff filed suit against the City, alleging that the City breached its employment contract with him by placing him on paid administrative leave and for disciplining him for viewing other employees' emails because he claimed that this behavior was not proscribed by the personnel manual. He also claimed that the City's actions toward him, including its institution of a criminal investigation, were politically motivated and amounted to intentional infliction of emotional distress. Plaintiff alleged that the City knew there was no merit to the allegations of financial impropriety and initiated the investigation based solely on political motives.[2] Plaintiff sought compensatory and punitive damages.
¶ 10. The City moved for summary judgment. Plaintiff opposed this motion and cross-moved for partial summary judgment. In May 2012, the court granted the City's request. The court concluded that plaintiff had failed to establish a genuine issue of material fact with respect to the question of whether the City breached the employment contract by placing plaintiff on paid administrative leave, and that the personnel manual unambiguously proscribed plaintiff's action of viewing other employees' emails without authorization. The court further concluded that plaintiff had failed to proffer evidence of any outrageous behavior by the City in support of his IIED claim. Plaintiff filed a timely notice of appeal.
¶ 11. On appeal from a decision granting summary judgment, this Court applies the same standard as the trial court. White v. Quechee Lakes Landowners' Ass'n, 170 Vt. 25, 28, 742 A.2d 734, 736 (1999). Summary judgment will be granted where the moving party shows "there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." V.R.C.P. 56(a); White, 170 Vt. at 25, 742 A.2d at 736. The moving party must support its factual assertions with a concise statement of undisputed facts with citations to particular materials in the record. V.R.C.P. 56(c)(1)(A). A party opposing summary judgment may not rest on allegations or denials, but must demonstrate, with citations to the record, that a fact is genuinely disputed. Id.; White, 170 Vt. at 25, 742 A.2d at 736.
I.
¶ 12. We begin with plaintiff's breach-of-contract claim. We note at the outset that the parties' presentation of the breach-of-contract case raises questions not expressly addressed by the parties, and frames our analysis on review in a way that may not be generally applicable to other similar cases. Plaintiff does not challenge his actual termination, and concedes that, given his probationary status at that time, his termination for using inappropriate language with a subordinate was supportable. Although plaintiff argues that he was subjected to a "cascade of punitive measures" for conduct that he says did not violate any provision in the personnel manual, the only action of the City concerning his employment status that he expressly challenges is its decision to place him on paid administrative leave during its investigationa decision that does not connect up in the causal chain with his ultimate termination, and which thus resulted in no lost wages to him. See Herrera v. Union No. 39 Sch. Dist., 2006 VT 83, ¶ 26, 181 Vt. 198, 917 A.2d 923 (explaining that public employee suffers no deprivation of interest where he receives economic benefits of employment).
¶ 13. Plaintiff's arguments implicate the Commission's unappealed order overriding the City's initial termination of him and imposing a period of probation instead, but plaintiff does not expressly challenge that order even though it set the stage for his ultimate termination for speaking inappropriately to a subordinate while on probation. To the extent that his breach-of-contract claim is essentially a collateral challenge to the Commission's decision to put him on probation, his claim may be barred on the basis of collateral estoppel. See Delozier v. State, 160 Vt. 426, 429, 631 A.2d 228, 229-30 (1993) (explaining that administrative adjudicatory decisions rendered in processes incorporating essential elements of adjudication have res judicata effect and citing Restatement (Second) Judgments § 83 (1982)). We need not and do not reach the question of whether plaintiff's breach-of-contract claim seeks an impermissible "second bite at the apple," because the City does not make an estoppel argument, and has instead responded to plaintiff's challenges on their merits. Accordingly, we address the issues as framed by the partiesaccepting for the purposes of this appeal the premise that plaintiff can make a breach-of-contract claim challenging the merits of the Commission's decision to discipline him by putting him on probation.
¶ 14. Both sides litigated this case pursuant to the general principle that through written policies or practices, an employer may bind itself to discipline employees, including termination, only for specified reasons and pursuant to specific procedures. Dillon v. Champion Jogbra, Inc., 175 Vt. 1, 5, 819 A.2d 703, 707 (2002). In this case, both parties rely on the City's personnel manual as the source of the written policies or practices binding the City. Plaintiff argues that the City breached the requirements of its personnel manual in two ways. First, the City disciplined him for accessing the email accounts of two coworkers even though, plaintiff argues, the personnel manual did not explicitly prohibit viewing other coworkers' emails. Second, the City placed him on paid administrative leave even though the personnel manual does not list any such status.
A.
¶ 15. With respect to his viewing coworkers' email accounts, plaintiff does not dispute the City's characterization of his conduct in any material way; the "genuine issue of fact" relied upon by plaintiff is really the parties' divergent interpretations of the personnel manual. This is not, however, a factual determination. The manual says what it says. In interpreting the language of the employment contract, we are guided by general contract principles. See John A. Russell Corp. v. Bohlig, 170 Vt. 12, 16, 739 A.2d 1212, 1216 (1999) (applying contract principles to interpretation of employment contract). Ordinarily, the interpretation of a contract is a question of law. Dep't of Corrs. v. Matrix Health Sys., P.C., 2008 VT 32, ¶ 11, 183 Vt. 348, 950 A.2d 1201. If, however, the meaning of a contract is ambiguous the issue then becomes a mixed question of law and fact and summary judgment may not be appropriate. See id. (explaining that where parties' agreement is ambiguous, material fact remains in dispute and summary judgment is inappropriate).
¶ 16. Plaintiff argues that he can only be disciplined for conduct expressly proscribed in the personnel manual, and that the manual does not expressly prohibit employees from accessing other employees' email accounts. He asserts that the manual contains only generalized statements regarding employee conduct, and these statements are insufficient to create a prohibition against such behavior. In support, he cites several cases holding that statements of general policy do not create a binding employment contract. See, e.g., Ross v. Times Mirror, Inc., 164 Vt. 13, 20, 665 A.2d 580, 584 (1995) ("General statements of policy will not meet the requirements of a unilateral contract.").
¶ 17. Plaintiff's reliance on these cases is misplaced. They concern whether an employer through manuals or policy statements creates an enforceable binding employment contract in the first place. See id. (explaining that employer binds itself to particular employment terms where policy is in definitive form and communicated to employees and employer manifests intent to comply with policies). As we explained in Ross, an employer does not bind itself to act in a particular way if it merely expresses vague goals or values; it must include sufficiently definite terms to be bound by those policies. Id. Here, there is no question that the City was bound by the terms of the personnel manual. The relevant question is what do the terms of the manual require?
¶ 18. We need not consider whether the personnel manual's more general exhortations to good behavior would support the City's disciplining of plaintiff for accessing others' email accounts; the personnel manual in this case specifically, clearly and unambiguously proscribes such conduct. Section § 12.7(d),[3] entitled "Computer System," provides in relevant part:
2) The computer system is provided to City employees in order to conduct official City business. Occasional, brief, and appropriate personal use that does not interfere with City business or employees' duties is permitted consistent with compliance with this policy. Examples of inappropriate and prohibited personal use include but are not limited to the following: game playing or gambling; administering, promoting, advertising or soliciting commercial businesses or activities; accessing or attempting to gain unauthorized access to internal or external sources by hacking or any unauthorized method; chain letters or communications. The group e-mail and all-user e-mail system shall be used only for the transmission of official City Business. The transmission of harassing, embarrassing, indecent, profane, pornographic, obscene or unlawful materials or accessing sites containing such information is expressly prohibited. . . .
3) Employees have no right or expectation of privacy regarding anything created, sent or received on the City computer system including e-mail, sites accessed on the Internet or WWW, or any other use of computer equipment. The City may monitor any and all computer transactions and communications in order to evaluate the use of the City's computer system and to ensure compliance with this policy. All files and documents created on the City computer systems shall be considered City property. All computer communications are subject to public disclosure laws.
(Emphasis added.)
¶ 19. This section unambiguously prohibits employees from "accessing" other employees' emails by "any unauthorized method." Plaintiff did just that. He does not dispute that he accessed other employees' emails, and does not contend that he received authorization to do so.
¶ 20. Plaintiff maintains that § 12.7(d) is not sufficiently clear to put him on notice that his behavior was prohibited. He contends that the City could have explicitly stated "Viewing coworkers' email accounts is prohibited," but chose not to do so. There is, however, no question that a reasonable person could only understand § 12.7(d) to prohibit one employee from secretly viewing the email account of another employee. See In re Towle, 164 Vt. 145, 150, 665 A.2d 55, 60 (1995) (explaining that there is objective standard for determining whether employee had notice that conduct was prohibited).
¶ 21. Plaintiff further argues that because § 12.7(d) warns employees that there is no expectation of privacy in the content of their emails, he did not do anything improper by accessing others' accounts. We disagree. The manual's caution that employees should not expect that their emails are private does not open the door for anyone to access any employee's email without specific authorization, or for one employee to secretly view the emails of another. Instead, it puts all employees on notice that their employer, the City, may monitor the content of their emails and that the emails may be subject to public records requests. The undisputed facts show that plaintiff was neither acting on behalf of the City when he accessed the accounts, nor was he doing so in response to a public records request.
¶ 22. Plaintiff also argues that his actions were not proscribed by § 12.7(d) because he did not actually "hack" into the accounts. The question of whether plaintiff's behavior amounted to "hacking" is not determinative of whether plaintiff violated § 12.7(d) in accessing the email accounts of other employees without their permission. Section 12.7(d) states that an inappropriate use includes accessing sources by "hacking or any unauthorized method." (Emphasis added.) The choice is disjunctive, and here plaintiff's access was undisputedly unauthorized. Plaintiff did not have Pacy's or Rasch's permission to access their email accounts. He also was not instructed to access the accounts by a superior, and review of others' email accounts was not within the scope of his job responsibilities.
¶ 23. Plaintiff argues that he did not act for personal reasons, but for work-related justifications. He portrays himself as a whistleblower and describes his conduct in accessing the accounts as "official business" because he was trying to help in the restructuring of his department by calling attention to what he believed to be improper interference from outside the department. Whatever plaintiff's subjective motivation, plaintiff has not provided any evidence that suggests that his actions were "official City business." As noted above, neither his job description nor directions from supervisors suggested that he was authorized to access others' accounts. In fact, when asked by his superiors how he obtained the emails, he lied about their origin. Because the access was not for official business and was accomplished using an unauthorized method, it was prohibited by § 12.7(d).
B.
¶ 24. Plaintiff next argues that the City violated the employment contract by placing him on paid administrative leave during its investigation. According to plaintiff, this decision violated the employment contract because paid administrative leave is not among the disciplinary measures included in the personnel manual.
¶ 25. Other courts have held that placement of an employee on administrative leave during a period of investigation is not a disciplinary or adverse-employment action. See, e.g., Joseph v. Leavitt, 465 F.3d 87, 90-91 (2d Cir. 2006) (holding that employee does not suffer adverse employment action when placed on paid administrative leave pending investigation and citing cases). This Court has likewise held that, although public employees may have a property interest in their jobs, which is protected by due process, that interest is limited to the pay and benefits associated with the job, and is not implicated by placing the employee on paid administrative leave. See Herrera, 2006 VT 83, ¶ 26, (principal's property interest in his job "extends only as far as the economic benefits that flow from his employment," and "[a] public employee does not have any right to actually hold a position and execute the duties of the office" (quotation and alteration omitted)).
¶ 26. In this case, even assuming for the purposes of this appeal that plaintiff can predicate a breach-of-contract claim on the City's decision to put him on paid administrative leave, and even assuming that putting someone on paid leave during an investigation could be characterized as "discipline," we conclude that nothing in the manual can be construed to limit the City's ability to place an employee on temporary paid administrative leave pending an investigation. As the trial court noted, the manual includes an expressly nonexhaustive list of disciplinary measures available to the City including warnings, reprimands, suspension, demotion and dismissal. This list describes the scope and kinds of tools available to the City; given the breadth of the list, its nonexhaustive character, and the fact that suspension without pay is among the employment actions authorized, plaintiff cannot reasonably argue that the contract should be interpreted to preclude the City from providing paid administrative leaveessentially suspension with pay.
¶ 27. For the above reasons, we affirm the superior court's summary judgment in favor of the City on plaintiff's breach-of-contract claims.
II.
¶ 28. We turn to plaintiff's claim for intentional infliction of emotional distress. To avoid summary judgment on a claim for IIED, plaintiff must show that the City "engaged in outrageous conduct, done intentionally or with reckless disregard of the probability of causing emotional distress, resulting in the suffering of extreme emotional distress, actually or proximately caused by the outrageous conduct." Fromson v. State, 2004 VT 29, ¶ 14, 176 Vt. 395, 848 A.2d 344 (quotation omitted). This is a heavy burden that requires plaintiff to show that the City's conduct "was so outrageous in character and so extreme in degree as to go beyond all possible bounds of decent and tolerable conduct in a civilized community and be regarded as atrocious and utterly intolerable." Id. (quotation omitted). The standard for outrageousness is objective. Id. ¶ 15. Therefore, an employer's conduct must be assessed with an objective standard based on the employer's actions and words, not on what the employee personally believed motivated the employer's conduct. See Baldwin v. Upper Valley Servs., Inc., 162 Vt. 51, 57, 644 A.2d 316, 319 (1994) (holding that standard for IIED is objective and there was no outrageous conduct where plaintiff simply made vague assertions about employer's motives for his dismissal).
¶ 29. Plaintiff's complaint and motion for summary judgment asserted that the City was motivated by politics in sparking a criminal investigation against plaintiff, and that the City's actions tarnished plaintiff's reputation and caused him distress.
¶ 30. Plaintiff argues that employees are entitled to special IIED protection against insult and discrimination from an employer, citing Alcorn v. Anbro Eng'g, Inc., 468 P.2d 216, 218 n.2 (Cal. 1970). Although we have not addressed this question directly, this Court's IIED cases include several between employees and employers and, like other states, we have not employed a stricter approach to IIED claims for actions arising in the workplace. See Fromson, 2004 VT 29, ¶ 14 (applying traditional IIED standard to claim of workplace IIED); accord Baldwin, 162 Vt. at 55, 644 A.2d at 318; Denton v. Chittenden Bank, 163 Vt. 62, 66, 655 A.2d 703, 706 (1994); Gallipo v. City of Rutland, 163 Vt. 83, 94, 656 A.2d 635, 643 (1994); see also GTE Southwest, Inc. v. Bruce, 998 S.W.2d 605, 612 (Tex. 1999) (citing cases).
¶ 31. In any event, even under plaintiff's proposed standard, plaintiff failed to provide any evidence to support his allegation of outrageous conduct. Merely disciplining an employee is insufficient to support an IIED claim; an employee must demonstrate that "the manner of termination evinces circumstances of oppressive conduct and abuse of a position of authority vis-à-vis plaintiff." Crump v. P & C Food Mkts., Inc., 154 Vt. 284, 296, 576 A.2d 441, 448 (1990). In Crump, this Court concluded that the plaintiff had produced sufficient evidence for his claim to go to the jury where his employer "summoned plaintiff to a lengthy meeting without notice, continued the meeting without a break for rest or food, repeatedly badgered him to amend and sign a statement," the plaintiff did not feel free to leave, and immediately afterwards the plaintiff was dismissed. Id. at 296-97, 576 A.2d at 449.
¶ 32. Here, plaintiff has failed to provide evidence of conduct by the City that could be construed by a reasonable person as outrageous. Plaintiff claims that the City acted with improper motives in investigating and disciplining him, particularly in referring financial concerns to the police when, according to plaintiff, the City was aware there was a history of informal accounting practices at the Boathouse. Knowingly initiating an unfounded criminal investigation of someone for political motives may well rise to the level of IIED, but plaintiff fails to provide any evidence beyond his general allegations that that is what happened here. He does not dispute that immediately after he was notified that he was being placed on administrative leave and was told not to "attempt to influence" the ongoing investigation, plaintiff contacted two subordinates at the Boathouse and requested that they hide a laptop and remove cash from a safe. The City's reaction in referring the matter to police was not unreasonable given these objective facts, and plaintiff offers nothing more than conclusory allegations to support his claim.
¶ 33. In contrast to the employer in Crump, the City here conducted its investigation without "oppressive conduct" or "abuse of a position of authority." Id. at 296, 576 A.2d at 448. Plaintiff was placed on paid leave while an independent investigation was completed. Plaintiff had notice of the allegations against him, a full opportunity to participate in the investigation, and the right to appeal from the initial termination decision and present his case at a hearing. Plaintiff has not presented any evidence that creates a genuine issue of fact as to whether defendant engaged in conduct that was so outrageous as to surpass " ‘all possible bounds of decency.' " Dalmer v. State, 174 Vt. 157, 171, 811 A.2d 1214, 1227 (2002) (quoting Restatement (Second) of Torts § 46 cmt. d (1965)). Accordingly, we affirm the court's decision granting summary judgment to the City on plaintiff's claim for IIED.
Affirmed.
FOR THE COURT:
Associate Justice

[1] The City filed a statement of undisputed facts with its motion for summary judgment with citation to supporting documents. V.R.C.P. 56(c)(1)(A) (requiring party asserting fact to file "a separate and concise statement of undisputed material facts" with citation to supporting documents in the record). Plaintiff responded with his own motion for partial summary judgment and his own statement of undisputed facts. Plaintiff responded to the facts set forth in the City's motion, arguing generally that the facts set forth by the City were not material to plaintiff's claims and improperly used vague and general terms like "mismanaged" and "inappropriate." The primary "factual" dispute identified by plaintiff in his statement of facts and argument involved the proper interpretation of the personnel policiesthe actual terms of which are not in dispute. Our account of the facts construes the record in the light most favorable to the plaintiff, but accepts the City's statements of fact and supporting evidence where plaintiff has not specifically contradicted the City's evidence with contrary evidence of his own. V.R.C.P. 56(e) (explaining that when a party fails to address the other party's assertion of fact court may consider it undisputed for purposes of the motion).
[2] Plaintiff's complaint also included a claim for violation of public policy, but plaintiff later withdrew this claim.
[3] Plaintiff contends that the City is barred from relying on § 12.7 because the City did not cite this particular section number in the body of its original motion for summary judgment, but included it in its response to plaintiff's cross-motion for summary judgment. In support, plaintiff cites cases stating that this Court will not reach arguments raised for the first time in a reply brief. See In re Wal-Mart Stores, Inc., 167 Vt. 75, 86, 702 A.2d 397, 404 (1997). We disagree. The City did not fail to raise the issue in its initial summary judgment motion. Although the City did not list the specific section number in its motion, it did cite the specific section of the manual in its letter placing plaintiff on paid administrative leave, the City's letter notifying plaintiff of possible dismissal, and the commission's decision, all of which were cited in and attached as exhibits in support of the City's motion for summary judgment. Even before plaintiff filed suit, plaintiff had ample notice that the City relied in part on § 12.7 in disciplining him.

Saturday, August 3, 2013

NYCHA Hires Back Margarita Lopez, Keeps John Rhea. No Changes in Sight

Former $187,000-a-year NYCHA board member gets new job in same agency

Margarita Lopez was one of two full-time New York City Housing Authority board members whose jobs were eliminated last month. Lopez now has a new gig at NYCHA, but bureaucrats are mum on her new salary.

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Margarita Lopez, who lost her $187,000-a-year job at NYCHA last month when the state cut back on unnecessary expenses, has a new gig at the same agency.

That was quick.
Less than a month after Margarita Lopez lost her $187,000-a-year job on the city Housing Authority’s board, she was appointed to a new position inside the embattled agency.
RELATED: BRONX CANDIDATE SAYS HE GOT SWEET RENTAL FAIRLY
Lopez was one of two full-time New York City Housing Authority board members whose jobs were eliminated July 3 by virtue of a law signed by Gov. Cuomo that restructured the board to avoid unnecessary expense.
Lopez begins her new job, effective Aug. 15, as NYCHA’s executive vice president for community programs and development, city officials said. Bureaucrats were mum Friday about Lopez’s new salary.
RELATED: NYCHA CHAIRMAN JOHN RHEA BOOED OVER MISUSE OF FUNDS
The law signed by Cuomo followed a long-running Daily News investigative series about gross mismanagement at NYCHA, including its staggering number of outstanding repair orders and inability to spend a significant sum of government money allotted for improvements to buildings.
The News also documented the waste inherent in the old structure of NYCHA’s board: It featured two full-time board members — one of whom was Lopez — who also had full-time drivers.
RELATED: THE NYCHA WAKEUP CALL
The new board structure still includes a full-time chairman — the agency’s head, John Rhea — but the six other members are unpaid volunteers.

Dumping do-nothing board members gives NYCHA chance to turn the corner

Terribly managed housing authority need new leaders and new direction

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UPDATED: SUNDAY, JULY 7, 2013, 4:05 AM


Read more: http://www.nydailynews.com/opinion/wanted-nycha-article-1.1391489#ixzz2awVRlTM5

NYCHA's John Rhea
 


The housecleaning has begun at the troubled New York City Housing Authority, with two of three wretched board members getting bounced, thanks to a brand-new state law. Good riddance. They did far too little good work for the far too much public money they were paid.

That leaves only Chairman John Rhea, who must also go, the sooner the better. If Mayor Bloomberg won’t toss him, the next mayor must immediately. Fortunately, every major mayoral candidate has already pledged to do exactly that.

Over the last two years, this newspaper has uncovered massive, chronic failures that continue to make life miserable for far too many of NYCHA’s 400,000 residents — failures for which the authority’s leaders have unacceptably dodged responsibility.

Among the disasters: sitting on nearly $1 billion in federal capital funds for maintenance and renovations; failing to install closed-circuit security cameras despite being specifically allocated millions for that by the City Council; allowing a backlog of 420,000 repair jobs to mount, including mold in apartment walls and broken elevators; exhibiting gross incompetence during superstorm Sandy, and employing an unacceptable level of secrecy for a government agency not handling sensitive intelligence.

Wednesday, Gov. Cuomo signed into law reform legislation that gives NYCHA a fair chance at a fresh start by overhauling the board. So, bye-bye to Margarita Lopez and Emily Youssouf: no more $187,000 salaries, no more taxpayer-provided car and driver.

By statute, the new board will have a full-time, paid chairperson and six unpaid members, whose stipends are capped at $1,500 a month.

Three of the members will have to be residents — far superior to the old board model, with a single tenant who didn’t even get a vote.

Hopefully, the new blood (less Rhea) will bring about a new day.

Enterprising, engaged NYCHA residents: This is your chance to make public housing better for all. Applications are available on nyc.gov/nycha and at property management offices, borough management offices or NYCHA community or senior centers.

Move quickly. The completed applications must be submitted by old-fashioned U.S. mail and postmarked by July 19.

New members are to be appointed next month by Bloomberg. Their work is cut out for them.


It's show-and-tell time for NYCHA

Mayor Bloomberg says he'll release scathing report when it's ready -- well, it's ready now

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UPDATED: TUESDAY, AUGUST 14, 2012, 4:10 AM


Read more: http://www.nydailynews.com/opinion/show-and-tell-time-nycha-article-1.1135581#ixzz2awU8uEe5



Mayor Bloomberg and NYCHA Chairman John Rhea must let the public see what consultants wrote about the agency in a $10 million report prepared at taxpayer expense
On Monday, Mayor Bloomberg agreed to release a $10 million taxpayer-funded report evaluating the New York City Housing Authority, “as soon as it’s available.”

We welcome Hizzoner to the side of sunshine. But he seems not to understand that “as soon as it’s available” means right now.

As detailed in reporting by the Daily News, NYCHA Chairman John Rhea and the rest of the agency’s feckless board have left thousands of families living in abysmal conditions and failed to spend hundreds of millions of dollars in federal aid, much of it earmarked for repairs and upgrades.

The management report, conducted by the Boston Consulting Group at the authority’s behest, may hold some answers as to why.

New Yorkers deserve to see what they paid for.

Yet for months, NYCHA has covered up the document. Only trickles have come out — including a “draft” excerpt that is as damning as The News’ findings would have predicted.

Now, Bloomberg is apparently waking up to the indefensibility of holding the report back — even as he slammed this newspaper’s “morbid curiosity” on Monday for, God forbid, urging the turnaround of a wreck of an agency.

There’s just one thing, Mr. Mayor.

Rhea, whom you say you have so much confidence in, told The News on May 18 that the report was finished. The contract to complete it ended in April.

So, where is it?